Our client commitment level is unsurpassed.

When asked by an independent auditing service “If you need the services of a video production company in the future, would you call or recommend Penrose Productions?” 100% of our clients surveyed said “YES!”

client_commitment_awardThe goal of this independent auditing service was to provide businesses and consumers a level of confidence in dealing with new vendors.

In order to be certified, a supplier had to submit a list of all clients they’ve had over the past to an independent research group based at California State University, San Francisco. These researchers contacted a large sample of of our past clients to judge our client commitment and customer satisfaction levels. Only after completing this rigorous examination (along with requirements for liability insurance, business licenses, etc.) were we allowed to become certified. In the most recent survey, Penrose Productions received a 100% satisfaction rating. That’s an objective measure of our client commitment, but we have lots of video production testimonials as well.

Our client commitment continues: we guarantee our work.

If your San Jose video production does not meet your expectations, you do not pay. It’s as simple as that. So for the best in San Jose video production, come to Penrose Productions. We pride ourselves on our process and relationships with our customers as part of this client commitment.

And our client commitment is to keep it that way!